Privacy Policy

Product Memo - A Shopify App by Apptera

Last updated: January 28, 2026

1. Introduction

Product Memo ("we", "our", or "the App") is a Shopify application that allows merchants to add internal notes to their products. This Privacy Policy explains how we collect, use, and protect information when you use our App.

2. Information We Collect

When you install and use Product Memo, we collect:

  • Shop Information: Your Shopify store domain and access credentials required to authenticate the App
  • Note Content: The text content of notes you create within the App
  • Usage Data: Basic information about how you interact with the App, including timestamps and user identifiers provided by Shopify

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the App's functionality
  • Store and display your product notes
  • Authenticate your access to the App
  • Improve and optimize the App experience
  • Monitor for errors and technical issues

4. Data Storage and Security

Your data is stored securely using industry-standard cloud infrastructure. We use encryption in transit (HTTPS) and implement appropriate technical measures to protect your information from unauthorized access.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only:

  • With service providers who assist in operating the App (hosting, error monitoring)
  • When required by law or to protect our legal rights
  • With your explicit consent

6. Data Retention

We retain your data for as long as you have the App installed. Upon uninstallation, your data will be deleted within 30 days unless required for legal purposes.

7. Your Rights

You have the right to:

  • Access the data we hold about you
  • Request deletion of your data
  • Export your notes data
  • Uninstall the App at any time

8. GDPR Compliance

For users in the European Economic Area, we process data based on legitimate business interests and your consent. You may contact us to exercise your data protection rights.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via email.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: Apptera contact form